Microsoft Dynamics CRM is a business app that helps you track all your customer interactions and data. At Dynamics CRM Solutions on the Gold Coast we implement Dynamics CRM so you can easily share customer information with all your staff, through multiple channels. Everyone in your company has the full picture of what your customers want and need.
Microsoft Dynamics CRM easily works with programs you already know how to use. Simple integration with Outlook makes communication management a breeze. Email campaigns can be automated and Excel spreadsheets can be imported without losing formatting.
Microsoft Dynamics CRM solutions offers best-in- class features to grow your business’s efficiency and productivity. Manage calendars with your own Cortana personal assistant. Use customer data to gain the insights you need to qualify prospects. Learn what your customers really think with Microsoft Social Engagement. Microsoft Dynamics CRM helps improve the management of your business, so you can focus on the most important part – your customers.
Customer management solutions or CRM for short are created to streamline business functions and increase profitability in sales, marketing, social, and service divisions. A CRM solution is a multi-faceted platform where all things crucial to customer relationship development and retention are stored. Without the support of a CRM solution, business relationships look and function dramatically differently. Imagine misplacing customer contact information, only to learn that your delay pushed your client into the arms of your staunchest competitor. Picture your top two salespeople pursuing the same prospect, resulting in an annoyed potential customer and some unfriendly in-house competition. Without a centralized program such as Microsoft Dynamics CRM to log and track customer interactions, your business falls behind schedule and out of touch.
CRM tools centralise customer information, automate marketing interactions, provide business intelligence, and facilitate communications for increased productivity. A CRM product tracks opportunities your sales force is pursuing, analyses data, and helps deliver superior customer service.
Running a successful business is no simple task. When marketing campaigns, data analysis, meetings, customer care, and more all happen simultaneously, you need something more powerful than a bevy of individual apps. A dynamic CRM solution brings all these functions together in one place and Microsoft Dynamics CRM is our #1 choice for this.
